BUDMO · operated by The Factory FZE

Delete your BUDMO account

You can delete your BUDMO account and the data associated with it at any time. You do not need the app installed to make the request.

Option 1 — in the app (immediate)

Open BUDMO → Settings → Account → Delete account. Confirm with the code we send to your phone or email. Your profile, availability, chats, matches and verification data are deleted; the account cannot be recovered.

Option 2 — by email

Email privacy@budmo.app from the address linked to your account, or include the phone number you signed up with. We verify the request and delete the account within 30 days, and confirm by reply.

What is deleted, what is kept

• Deleted: profile and photos, vibe preferences, availability, chats and messages, matches and “meet again” picks, push tokens, identity-verification results and selfie data (verification media is already deleted on completion by our verification provider).
• Kept for a limited time: payment records for seat deposits and venue credit (up to 7 years, as required by tax and accounting law in the operator’s jurisdiction) and safety reports in which you are named (up to 12 months, pseudonymised), as described in our Privacy Policy.

Deleting your account also withdraws any consents you gave in the app. Venue credit that has not been used is refunded to the original payment method where the law requires it; otherwise it expires with the account.

BUDMO · The Factory FZE · Privacy · Terms · privacy@budmo.app